Terms and Conditions

Our customers come first. We are committed to providing a smooth, enjoyable, and reliable shopping experience. Whether you have a question about an order, our products, sizing, or shipping, our customer care team is here to help.

You can reach us by email at info@geddesco.com or through the contact form on our website. Our team responds within 24–48 business hours. Please include your full name, order number, and a detailed message so we can assist you quickly and efficiently.

We value every customer and work hard to resolve concerns fairly and professionally. Your satisfaction is part of the Jaïde’d experience.

At Jaïde’d, your privacy and security are extremely important to us. Any personal information you provide while shopping with us is kept strictly confidential and used only to process your orders and improve your experience.

We use secure third-party payment providers to safely handle all transactions. Jaïde’d does not store or have direct access to your full payment information. Any data collected, such as your name, email, shipping address, or order details, is used only for order processing, communication, and customer service purposes.

Jaide’d does not sell, rent, or share your personal information with outside parties. Your trust means everything to us, and we are dedicated to keeping your information safe and secure.